Frequently Asked Questions—M&S Towing
What services does your towing company provide?
We provide a variety of services including emergency towing, roadside assistance, flatbed towing, long-distance towing, vehicle recovery, and motorcycle towing. We also handle both personal and commercial vehicle needs.
How much does it cost to tow a vehicle?
The cost varies based on factors such as the distance of the tow, the type of vehicle, and the time of day. For a more accurate quote, please contact us with the details of your situation.
How do I know if my car can be towed?
We can tow all types of vehicles, from small cars to heavy-duty trucks. If you are unsure, contact us, and our team can assess the situation and determine the best way to safely tow your vehicle.
Do you tow for private property violations?
Yes, we do. If a vehicle is parked illegally on private property, we can remove it with permission from the property owner or manager.
How long will it take for a tow truck to arrive?
Response times can vary depending on your location, traffic, and the time of day. However, we typically aim to arrive within 30 minutes to an hour in most cases.
What should I do if my car breaks down on the highway?
First, ensure your safety by moving the car to the shoulder if possible. Turn on your hazard lights and contact our towing service for assistance. We’ll guide you through the rest of the process.
Do I need to be present when the vehicle is towed?
While it’s not necessary for you to be present, it's recommended for certain situations, especially if the vehicle needs to be towed from private property or if there’s a need for special instructions.
What if my car is stuck or can't be driven?
Our team is trained to handle situations where vehicles are stuck, whether it’s due to weather, an accident, or mechanical failure. We have specialized equipment for vehicle recovery.
Get Answers to Your Towing & Roadside Assistance Questions
Have questions about our towing services, roadside assistance, or pricing? Check out our FAQs for quick answers! If you need immediate assistance, call M&S Towing in New Haven County, Fairfield County, Hartford County, and surrounding areas at 203-828-0429—we’re here to help!